I hear a lot of people say that they really want to hear the truth – just the truth and nothing but the truth. I’ve heard that said by many women in all the relationships I have ever been in. The truth seems to be a much sought after commodity but I wonder why does it seem to be so scarce? There is even a movie that was recently released, a comedy about telling the truth. I didn’t see it but I am sure that the truth was stretched to make some very funny points.
I think that one big problem is that people do not really want to hear the truth. They’d rather hear something that is comforting or agrees with their point of view. Otherwise it’s an argument in the making and who wants to argue all the time. I also think that most people assume that because they don’t want to hear the truth that means that no one else really wants to hear the truth either. So lying and exaggeration have become just our natural way of communicating with each other. No one tells it like it is, although we often use that phrase (“Come on, man, tell it like it is” or “I’m tellin’ you the way it is…”).
The other day I was watching some news program – news programs hardly ever really tell you the way it really is, they give you the corporate advertiser friendly version when ever possible – and someone was interviewing some bureaucrat from the Obama administration. She was this chubby, pale-faced, blonde haired, windbag who was on one of the President’s economic advisory committees and she was there to answer questions about the banking industryand the economy. The interviewer asked her a very direct question about executive compensation, TARP money and the health of the now robust banking industry in light of the huge unemployment numbers just released. Now I realize that these people have all been trained to NEVER answer a direct question with a direct answer. Nothing scares these people more than an honest, direct question. But this woman was so totally living in the land of bullshit I just had to turn the TV off before she could pollute my airwaves anymore than necessary. Instead of answering a direct question with a direct answer she smiled her perky smile and said something to the effect of “Well, you know that everything we’ve done in this administration and in the previous administration as it pertains to the banks has been with one goal in mind and that is to put America back to work!” Excuse me? Did I just hear that? Unemployment is in double digits, the banks are making record profits and she expects anyone to buy that crap?
And the interviewer didn’t press her on it, not one bit of pushback. He could have simply said “Hey, how about answering the question?” but he wasn’t really interested in a truthful answer, just an answer that wold sound good.
Politicians and those in the media have mastered the art of truth evasion and one way that they do this is by constantly saying that they are sorry. They apologize for everything and it seems that if they just make a public apology than everything is OK. All if forgiven! Just say I’m sorry.
Got caught soliciting a policeman in the airport bathroom? Just say “I’m sorry” and no one will demand you step down. Used anabolic steroids when you were playing in the World Series? No problemo, just say your sorry. Beat your wife with a broomstick? Oops, I am so sorry about that. Does anyone really believe these people are sorry? They are only sorry that they got caught! No one calls a press conference and says “I made a mistake and broke the law and I got away with it because no one knows it happened but I am sorry so i am turning myself in and paying all fines and penalties and intend to dedicate my life from now on to only honest good works.” No one does that. But when they get caught with their dick in the wife’s girlfriend or their hands in the till or whatever the first thing to do is call a press conference and say “I’m sorry!” Screw that, who really cares? Who really believes them? Nobody. It’s all for show. It’s all a lie.
Yesterday I went to the ATT store cause I was having a problem with my iPhone. When I bought it I was given a business card by the sales person and told I could call anytime during business hours and reach her directly and that I could send her email too. Well, that was bull because the store never answers the phone and it takes at least 24 hours to return messages to the voicemail or else you get connected to the general info line. So after a day of trying to get in touch with this sales person I just went back to the store. And what was the first thing out of the person’s mouth? You got it… “I’m sorry!” It’s become an automatic, knee jerk reaction in corporate America. Nothing works, no one can really communicate but just say your sorry and all is forgiven.
I asked her to stop saying she was sorry because I knew that she really wasn’t. How did I know that? Because I was not the first person to have that experience. If they were truly sorry they’d do something about it. But they never do. That would take too much effort, maybe cost the company a few pennies and besides why bother when you can just say “Sorry!”
I would have been much happier if she had just said when she gave me the card that she might not get back to me and so I’d be better off just going to the 800 number and getting a tech guy from Bangalore to answer my questions.